WEBINAR: Using Enhanced Single-Page Donation Forms

Doubleknot now supports enhanced single-page donation forms that update the contents of the form based on what the user selects.

For example, if one donation level includes a T-shirt, options to select T-shirt size are displayed when the visitor selects this donation level. If the next donation level includes a T-shirt and a personalized tote bag, the page will display T-shirt options and tote bag options when a visitor selects that donation level.

Example: Page content changes depending on what the user selects (click image for a larger view)

In a webinar on Thursday, February 9 at 2 PM Eastern / 11 AM Pacific, we’ll show you how to create an enhanced single-page donation form and also discuss best practices for online donations.

WEBINAR: Using Enhanced Single-Page Donation Forms

Date: Thursday, February 9, 2017
Time: 2 PM Eastern / 11 AM Pacific

Webinar: Building Custom Registration Forms

Doubleknot’s custom registration forms deliver unparalleled flexibility in gathering information and assigning additional costs. Join us for an interactive webinar on Thursday, June 30, 2016 at 2 PM Eastern / 11 AM Pacific to learn more about this powerful feature! Topics will include:

  • Unique features of Doubleknot’s custom registration forms
  • Guidelines for effective design
  • Choosing the right items to collect the information you need
  • Adding optional costs
  • Conditional logic and page branching
  • How to thoroughly test your forms
  • Assigning forms to events, program sessions and facilities
  • Reviewing form data in reports

Building Custom Registration Forms

Thursday, June 30

Date: Thursday, June 30, 2016
Time: 2 PM Pacific / 11 AM Eastern

Register mpw

Great Article about Zoo/Museum Overnights!

Travel and Leisure shared a great article called 12 Museums and Zoos Where You Can Spend the Night, which describes some of the many overnight opportunities available around the country. Examples range from spending the night on board the world’s oldest active sailing ship (the Star of India) at the the Maritime Museum in San Diego to family and adults-only overnights at the Smithsonian’s National Zoo “Snore and Roar” to the Field Museum of Natural History’s “Dozin’ with the Dinos.”

Overnight programs are a great way to engage your constituents in a new way. But like any program, you want the administrative process to be as seamless as possible so you can focus on what really matters: delivering an excellent and unique experience for your visitors. To that end, you should consider using an event registration and management system with the following features:

  • Built-in capacity management and waitlists—procrastinators may be tempted to register when they see that spaces are filling fast!
  • Automatic member benefits like discounts or a buy-one/get-one benefit: besides rewarding your existing members, you can convert registrants to members if the offer is enticing enough! (If you don’t want to offer a monetary discount, you can give members priority registration and/or a special members-only “fast lane” check-in.)
  • Custom forms. Overnights can require more liability, waiver and policy agreement forms than other programs—you’ll need the flexibility to create all the forms you need, and to ensure that mandatory forms must be completed before a registration can be submitted.
  • Quick check-in. Don’t make your guests stand in a long entrance line, holding their sleeping bags and pillows, impatiently waiting to be checked in. Issue one scannable group ticket and move the lines quickly.
  • Mobile donations. One of the best times to ask for a donation is when the donor is deeply engaged in your mission. While you don’t want to make guests feel constantly pressured to donate on what should be a fun overnight, judicious donation requests and the ability to collect donations quickly on a mobile device can be very successful.
  • Mobile merchandise sales. You might not want your gift shop to stay open and staffed all night. But, with a mobile sales solution, you can sell a selection of merchandise (specially curated for the event) with an iPad and a secure credit card reader.

These are just a few of the issues to consider when you’re planning an overnight program. Please let us know what we missed!


NEW: Rearrange Form and Survey Items with “Drag and Drop”

You can now use “drag and drop” to rearrange the order of items on a registration or form or survey! In case you’re not familiar with drag and drop, here’s how to move an item on a form or survey page:

  1. On the form or survey page, position the mouse over the item you want to move. The cursor will change to a crossbar, and a dotted line will appear around the item.
  2. Hold down the mouse button to “grab” the item.
  3. With the mouse button held down, drag the item you’re moving to the new location. To place the item you’re moving (Item A) before another item (Item B), move Item A “on top” of Item B. As you begin to drag, the cursor will change to a pointer with the outline of rectangle beneath it.
  4. Let go of the mouse button. Item A will now be located in front of Item B.

In this example, we’ll move Item A in front of Item B. First, hold down the mouse button over the item you want to move (Item A ). The cursor will change to a crossbar, which indicates that you can drag the item to a new location.

As you move an item, the cursor changes to an arrow with the outline of a rectangle. Drag the item you’re moving (Item A) on top of the item that you want it to appear in front of (Item B).

When you release the mouse, Item A will appear before Item B.